
IT Problem Solving and Mentoring
Ever wished for a Tech Fairy?
Someone who can help with any little -or big- tech problems...
Well you’re in luck!
I am here to help individuals and small businesses resolve IT issues of all sorts.
And I offer private 1-1 sessions for all ages and levels of competence, as well as occasional group workshops.

I am a patient and compassionate young woman who grew up with modern technologies.
Of the Millenials generation (Gen Y), my father bought a Windows 98 when I was 4 years old... and I got hooked ever since!
In 2019, I trained as a Techno-Anthropologist (MSc. in Copenhagen), and ended up in England (Stroud) a year later due to the covid pandemic. In the autumn of 2025, I started The Tech Fairy.
I am here to help individuals and small businesses resolve IT issues of all sorts... and so far, I have managed to solve all of my clients' technological problems! And I offer private 1-1 sessions for all ages and levels of competence, as well as occasional group workshops.
I am available in Stroud, Gloucestershire, locally in the Stroud district and the Five Valleys, and potentially further afield in South West England. If you live outside of Gloucestershire, we can also discuss arranging a remote session.
See my pricing further down.
Here is an overview of my services. I work across all operating systems on computers- Windows and MacOS (I am a Linux user), and smartphones -Android, iPhone, iPads and tablets. If you're not sure what you need apart from 'IT help and support', give me a call to discuss it.
IT Problem solving
Emails issues & passwords
There is something wrong with your email. You've lost a password, need to set a new one, or would like a better password management system...
Storage
You keep getting notifications on your phone that it is running out of space. Your cloud photo storage is full and you're not sure what to do.
Or you've been thinking about getting done a proper back up of your files and photos on the cloud (iCloud, GDrive, OneDrive) or external hard drives.
Synchronisation issue
You are missing emails or files somewhere, your phone and computer are not 'talking' to each other anymore... this might be a synchronisation issue!
Book a session with the Tech Fairy
Mentoring and computer tuitions
My aim as an IT mentor or coach is to support you to have a better relationship with your devices, to grow more confidence, ease and digital literacy. I will adapt to your pace and rhyhm, and will explain things to you in a plain, non-technical language. I can design strategies, exercises and game-like activities to help you practice your IT skills.
New (reconditioned) laptop / tablet / phone set up
You've recently got a new device and everything feels a bit different. I can help you with things like: setting up emails, navigating the internet, using apps, opening files, video conferencing (Zoom, Whatsapp) and any other IT needs you have.
Digital decluttering
You're always searching for a file, or trying to remember where you saved something last...
You would like to get some order in your folders, documents and photos. Or better manage your constant stream of emails.
Book a session with the Tech Fairy
IT Consulting
For small businesses and creatives, I would love to assist you with business advice through an IT lens, which can take the form of setting up a booking and calendar systems, creating a mailing list/newsletter and providing social media tips.
Ethical tech
I am very interested in raising awareness about ethical and moral tools resisting Big Tech. I wish for more people to choose tech companies and platforms that prioritise and guarantee privacy, security and digital sovereignty. If you are looking to explore alternatives from Google, Microsoft, or to shift to a good internet browser or email, get in touch!
Book a session with the Tech Fairy
Pricing
My hourly rate is £50. I am to open to offer a reduced community price of £35/hour (for example for people on low-incomes, state pensions and benefits).
For a home visit, I charge an additional cost to cover my travel time and costs. For somewhere within a 10-mile radius from Stroud (approx. within the orange line on the map below), my call out fee is £75, which includes my first hour of work. If we meet at The Long Table in Brimscombe or at the Stroud Library, I won't charge for travel fees.
